Privacy Policy
Welcome to the website of Elah Center. This privacy policy document describes how our website collects, uses, and stores the personal information of its users. The purpose of this document is to ensure transparency regarding the handling of information provided and collected through the website and to outline users’ rights concerning their privacy. We are committed to protecting users’ privacy, recognizing the importance of safeguarding their personal data, and adhering to legal requirements. We strive to ensure responsible, transparent, and secure use of this information, as detailed in this document.
You (hereinafter: “the user”) are requested to read this privacy policy before using this website.
By using or accessing this website, you confirm that you have read and accepted the privacy policy of Elah Center (hereinafter: “the organization”) and agree that Elah Center may use your personal information following this privacy policy.
If you do not agree with this privacy policy, please refrain from using this website.
Information Collection
This website contains an online contact form through which users may reach out to the organization regarding therapy, workshops, training, lectures, or any other subject for themselves or someone else. Users may also provide details of their inquiry in the comments box (up to 250 characters).
Users are not legally required to provide personal information, and doing so is entirely voluntary.
Additionally, when users provide personal information of a third party, they confirm that they have obtained explicit consent from that party to share the information with the organization for use under this policy.
Providing third-party details without authorization or providing false details may result in sanctions against the user and, in some cases, may constitute a criminal offense.
All personal information of the user (such as name, phone number, gender, and inquiry content) will be stored in the organization’s database, hosted on the organization’s computer systems.
Use of Information and Purpose
The information you provide on this website is your responsibility. You should carefully consider the details you share.
The information collected enables us to provide services to users and supports the organization’s ongoing operations, including managing services and monitoring website activity. The organization may use the information for the following purposes:
Contacting the user when necessary
Service operation and support
Data analysis and statistics
Personalizing service content
Compliance with legal requirements and investigating complaints, fraud, or misconduct
The organization will not share the user’s personal details with any third party except for service providers, employees, and volunteers acting on its behalf, or professional partners collaborating with the organization and forming part of its organizational structure, as needed to contact the user, provide requested services, or maintain website operations.
The organization will not disclose the user’s personal information to a third party not mentioned in Section 11 above without obtaining prior written consent from the user.
Despite the above, the organization may disclose the user’s personal information to a third party in cases where the user has committed or is suspected of committing actions that harm or may harm the organization or others, in cases where the user has used the organization’s services for illegal activities, or if the organization receives a court order or a request from a legally authorized body to disclose the user’s details. This also applies in the case of disputes or legal proceedings.
The organization may use the user’s personal information, without identifying specific users, for statistical or technical data analysis (Meta Data) and share it with third parties such as Google Analytics. The information collected for this purpose will be statistical and will not personally identify the user. We may store this data on cloud services whose servers are located outside Israel, including in locations with less protective privacy laws.
The organization may use “cookies” and similar tracking technologies that may collect personal information to provide a faster and more efficient user experience and save users from repeatedly entering their details. Please refer to your browser’s settings or “Help” section to learn more about these functions.
In cases beyond the organization’s control or resulting from force majeure, the organization will not be responsible for any direct or indirect damage caused to the user or anyone on their behalf due to data loss or unauthorized use.
Compliance with Law and Public Order
Although the organization strives to protect user privacy, it may be required by law to disclose information provided by users, particularly regarding individuals who threaten or may harm the organization, website users, or the organization’s services (e.g., fraud, threats, spam distribution). This also applies to individuals whose actions may cause harm to others.
Information Security
We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. We restrict access to users’ personal information to employees, service providers, and volunteers who have a reasonable need to access this information. These individuals are subject to confidentiality obligations. Our servers and databases are protected with standard security technologies.
Although we cannot guarantee absolute protection against loss, misuse, unauthorized disclosure, alteration, or destruction of data, we take all reasonable measures to prevent such incidents using the latest available technology.
Since website activities occur in an online environment, the organization cannot guarantee complete immunity from cyber intrusions or unauthorized exposure of stored data. If, despite our best efforts, a third party gains unauthorized access to stored information, the user will have no claims or demands against the organization.
Online Donations
The organization does not store credit card details or payment method information. All payment details are processed by third-party payment companies, such as Jgive, in accordance with their service terms. Online donations to the organization are made through their website. To review Jgive’s privacy policy, please visit their website. Similarly, the organization does not store credit card details of therapy clients; these are securely stored by the credit card companies.
Communication
By using and relying on this website and its content, you acknowledge that your use is at your own risk. The organization is not liable, directly or indirectly, for any damages or losses resulting from or claimed to result from the use of any service, content, product, or information available through the website or its services.
Without limiting other rights of the organization, if the organization suspects that a user’s activities on the website do not comply with this privacy policy, the organization’s terms, or any applicable law, it reserves the right to:
Monitor the user’s website activity
Restrict the user’s access to the website
Share behavioral data with third parties who can demonstrate that they have been harmed by the user’s actions
Take any other action necessary to protect its assets and rights
Right to Review Information
If you wish to review, correct, or update your stored information, you may contact the organization using the contact details provided on this website. The organization will review and process your request following legal requirements.
Changes to the Privacy Policy
The organization reserves the right to change this privacy policy at any time.
If the privacy policy changes, this document will be updated to reflect what information we collect, how we may use it, and with whom we may share it.
The organization will notify users of any significant changes by publishing an announcement on this website.
Contact
If you have any questions or suggestions regarding our privacy policy, please contact us via the contact page on this website or at info@elah.org.il.
This privacy policy applies equally to all genders.